Monthly Archives: September 2014

Case of the XP Service Pack 3 Upgrade Fail

Over the weekend the drummer in my band “The Brushed Keys” ( ) had finally taken the plunge and attempted the Windows XP Service Pack 3 upgrade, only about 6 years late. However it all went wrong when the … Continue reading

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Case of the IE Hangs-Citrix HDX Flash Redirection

To start with I wanted to capture IE hangs properly. In modern versions of Internet before you capture hang dumps you ideally want to set the TabProcGrowth value to 0 under HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main This will force IE to put all … Continue reading

Posted in Citrix, Internet Explorer, WinDbg | Tagged | Leave a comment

Patching a PAC File To Improve Performance

Having taken the trouble to write a PAC file debugger ( ) I have to say I’ve seen some pretty horrendous PAC files, where attempts have been made to put the entire network design in this little JavaScript file. … Continue reading

Posted in Fiddler, Internet Explorer | Tagged | 6 Comments

Case of the DllHost.exe Crash

A problem case had been going on for sometime about DllHost.exe crashing, aka COM Surrogate Host across many Citrix Servers. There were about 1200 crashes a week. We set up a server setup to capture dmp files on application crash. … Continue reading

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Case of the System.Net.WebClient (407) Proxy Authentication Required

When attempting to launch DebugDiag Analysis Engine ( ) I received the error message Error Running TaskOne or more errors occurred. System.Net.WebException: The remote server returned an error: (407) Proxy Authentication Required.    at System.Net.WebClient.OpenRead(Uri address)    at DebugDiag.Analysis.AutoUpdate.GetWebContent(String … Continue reading

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Case of the 30 minute Windows 7 Logon

After following a similar approach as below: I still hadn’t found any obvious cause of slow logon, except that it was in Win Logon Init phase. CPU, Storage, Memory, and Disk usage are all low: Expanding Generic Events, looking … Continue reading

Posted in Active Directory, Group Policy, Windows 7, Windows Performance Recorder, Windows Performance Toolkit | Tagged , | Leave a comment

Case of the Windows 8.1 Audio Glitches

In this scenario a Windows 8.1 device, despite well spec’d hardware wise, would get buzzing/clicking audio glitches during audio playback, typically when playing web content. In addition DRM’d web content like Amazon Prime stuttered completely, however it ran fine in … Continue reading

Posted in Windows 8.1, Windows Performance Recorder | Tagged | Leave a comment